Shipping Policy

Delivery Policy BLINKIT

Thank you for shopping with BLINKIT. We strive to ensure a smooth and efficient delivery process for all our customers across Pakistan. Please take a moment to review our delivery policy outlined below:

Delivery Areas:

We deliver to addresses within Pakistan.

For remote or hard-to-reach areas, delivery times may vary.

Delivery Timelines:

Standard delivery times within major cities are typically between 3 to 7 business days.

Remote locations may experience slightly longer delivery times, usually between 7 to 14 business days.

Pre-order or customized items may have extended delivery periods, and estimated delivery times will be communicated upon purchase.

Delivery Charges:

We offer free delivery for orders above a certain purchase threshold, which may vary based on promotions or campaigns.

Orders below the specified threshold may incur a nominal delivery fee, which will be displayed during checkout.

Order Processing:

Orders are processed within 24-48 hours from the time of placement.

Customers will receive a confirmation email or message upon successful order placement.

Shipment Tracking:

Once your order has been dispatched, a tracking number will be provided via email or SMS to track the shipment’s status only on Customer Demand.

Customers can track their orders through our website or by contacting our customer support team.

Delivery Partners:

We collaborate with trusted courier services to ensure reliable and secure delivery of your orders.

Our partners adhere to strict guidelines to safeguard your package during transit.

Delivery Issues:

In the event of any delays or issues with delivery, please contact our customer support team immediately.

We will actively work to resolve any delivery-related problems and keep you updated on the status of your order.

Receiving Orders:

Please ensure someone is available to receive the package at the provided address during the expected delivery window.

Upon receipt, carefully inspect the package for any visible damage or discrepancies before accepting the delivery.

Returns and Refunds:

Refer to our Returns and Refunds Policy for detailed information regarding product returns, exchanges, and refund eligibility.

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.

Delivery Charges will not be refunded which in most cases is Rs.250.

Replacement deliveries are charged at around Rs.350. The charge is purely to cover the courier charges for the 2 way delivery.

Communication:

We prioritize transparent and timely communication with our customers regarding any changes, delays, or updates related to their orders.

Note:

The delivery policy is subject to change, and any modifications will be updated on our website.

If you have any further queries or need assistance, please feel free to contact our customer support team. Thank you for choosing BLINKIT for your shopping needs!